The place provides reasonable prices. Clean hotel, free breakfast, the location is the best really close to Grand Lisboa, Senado Square, casinos & historic parts of old Portugese Macau, and the department store that is easy to find stuff. The breakfast is served in the restaurant! The room is new-fashioned and unique, the staff are ATTENTIVE people especially at the reception desk.

We were pleasantly surprised by the spacious rooms at Metropole, they were much bigger than they appeared in the photos. The location was fantastic, right in the heart of the historic center and close to multiple dining options. Despite a few minor inconveniences, we had an enjoyable stay overall. When we arrived, we were not informed clearly about the shuttle service from the Old harbour ferry terminal, so I recommend calling ahead to inquire about this to save on taxi fares. Additionally, the breakfast had limited options and could benefit from more continental choices. However, the friendly staff, great location, and comfortable rooms make Metropole an excellent hotel to consider for your stay. I would recommend this hotel for a pleasant stay in Macau.

Perfect location

The staff doesn't speak English well.

The very center of the city.

Breakfast is very modest.

The staff at this hotel are lovely, providing excellent service and attention to detail. The rooms have a super cool decor, with a cute dark red Chinese decoration that adds to the overall charm. The double bed is comfortable and the working AC ensures a pleasant stay. Plus, breakfast is included, although it's just bread.

The breakfast could offer more variety.

The location is superb. Near to most important sights of macao. Macdonalds is just around the corner. There is a bank next door to do the currency exchange. Free shuttle bus to the pier which we can ride free buses to all big casino.

Bed bugs biten us

Location is central and there is free shuttle mini bus to-and-fro the ferry terminal which makes it easy accessible. Walking distance to several places of interest.

However, the room is a bit small, dimly litted and furniture is a bit old. Bed was extremely hard for some, so might take some getting used to. Generally ok but wouldn't mind paying a few bucks more for better hotels in Macau.

Its location near casinos and eateries was marvellous and the best. The room was retro and huge in chinese style, just what we needed. The breakfast was satisfactory, the check in was efficient.

What I liked about this hotel was that they offered free Wi-Fi and complimentary bottled water. the location was also great, being close to a popular casino and the historic city center. the best thing was definitely the rooftop pool, as it provided a nice escape from all the noise on the streets.

the noise from the streets outside was unbearable and lasted until the early hours of the morning.

During Our stay, we are most satify with the service provided by the Hotel Bell boy. I have forgotten the name but he is the hotel staff that giving the most impressive service, helpful, friendly and you can see what hospitality means in his face.

Hotel is located at the city center very close to the square.

Shuttle from the ferry terminal never arrived. But used the next door hotel's shuttle. Staff are not very happy. Price is great though.

The hotel is situated in the city centre, making it convenient to explore the old sights of Macau. The staff were lovely, providing attentive service and ensuring a pleasant stay. The rooms were decorated in a charming dark red Chinese theme, with cool decor and a double bed. The basic amenities were all in order, including working AC.

Everything was fine.

Staff are helpful and can communicate in English. Location is accessible to city tours and shopping.

There are no utensils or chopsticks in the room for the coffee or noodles.We have to go to the restaurant to get these things.

Location is excellent - walking distance to many heritage sites, casinos, shops and eating places. Staff at front desk are very helpful and accomodating. They gave us accurate directions to bus stop.

As the hotel do not have bellboy to carry luggages, the hotel should put a ramp connecting sidewalk to main door for easy access to guests with luggages.

Attentive staff, convenient location to attractions and casinos, comfortable room and amenities, delicious buffet breakfast.

Could not be improved in any way.